Privacy Policy
Last updated: 2026-02-28
At KatServices, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
1. Information We Collect
We collect information that you strictly provide to us when booking with us, such as your name, address, contact information, and specific cleaning requirements.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage your cleaning services.
- Communicate with you regarding your appointments.
- Process payments and RUT deductions (if applicable).
- Improve our services and website experience.
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@katservicez.com.
5. Cookies
We use essential cookies to maintain your session and preference settings (such as language selection). We do not use tracking cookies for advertising purposes.
6. Third-Party Services
We use trusted third-party providers including Resend (for transactional email notifications) and Google reCAPTCHA (for bot protection and form security). Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service. These providers may process limited data as necessary to provide their services.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. User Rights (GDPR)
You have the right to access, rectify, or delete your personal data. You also have the right to restrict or object to certain processing of your data, and the right to data portability. To exercise these rights, or request account deletion, please contact us at info@katservicez.com.